Effective communication skills : How to Build Good Communication Skills
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How to build effective communication
communication is a powerful tool it can
either destroy or
enhance our relationships we communicate
daily
almost everywhere and all the time we
talk to our friends
children siblings work colleagues
parents
our spouses and other many people we
come across while working
the way we talk with these people and
the kind of respond we get from them
is what matters a lot what you
communicate is not as important as
how you communicate there is a
difference between being a communicator
and being a spokesperson
and the key difference is related to the
ownership of the message
when you communicate you know what you
are communicating
you take up the responsibility and you
also provide clarification
if required subject matter expertise
is important verifying your facts and
figures is important
taking up the ownership is critical when
you are a spokesperson
you pass on the message prepared by
others and are not in a position to
provide
any clarification and enhancement to
become a better
more effective communicator you can
follow few of the skills
and techniques you will need to develop
take notes
be prepared plan in advance give orders
or
instructions in detail to make sure you
are being understood
ask questions of the listeners slow down
your delivery
take time to do it right use visual aids
if appropriate make better use of your
voice
use hesitation modulation and emphasis
give a quick review of information
covered summarize and recap
be specific ask questions it is very
important to practice paying attention
to your body language and voice tone
let's talk about voice tone for a moment
have you ever had someone ask you for
something in a whiny sounding voice
or how about in a very demanding tone of
voice think back to when someone has
approached you with either of these
voice tones
did you really want to give them what
they were asking for probably not
you were probably pretty turned off by
their approach
having a friendly confident tone can be
very effective
body language is huge so many people are
giving the wrong signals and they don't
even realize it
your words and voice tone may be saying
one thing but your body is saying
something very different
the non-verbal speaks louder than the
verbal always
the person that you are communicating
with will most often not even realize
that they are being affected by your
body language
however they are it happens on a
subconscious level
being an effective communicator is a
journey and most of us
always have room for improvement asking
for feedback from others is one of the
best and most
cost effective ways to grow
professionally the beauty about feedback
is that it can be done.
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