Key differentiators of Microsoft Dynamics vs. NetSuite

NetSuite and Microsoft Dynamics have a multi-decade history of offering business solutions but took distinct paths to where they are currently. Many of these differences stem from their separate origins and how they became the cloud-based solutions they are today. Some key differentiators include:

Suite Success: This “out-of-the-box” approach allows you to take advantage of NetSuite’s industry-leading tools quickly and see value and a return on investment with built-in reports.

 In fact, customers see an average of 15 percent annual revenue improvement after a NetSuite implementation and a 380 percent return on investment.

Customization: Microsoft’s go-to marketing strategy is to deliver most of what many businesses need in their ERP solution but rely on integrating custom-built partner solutions to get most customers the full functionality they need.

 NetSuite is an out-of-the-box solution, meaning everything you need to run your business is included from the beginning.

Support: While a large corporation with accessible support, Microsoft’s requirement to integrate partner solutions means that if a tool within your software isn’t working correctly, you are likely at the mercy of the partner’s support team hours.

Cost: Solutions like Microsoft Dynamics that are on-premise solutions hosted in the cloud still require pricey upgrades, costing your business more in the long run. 

When considering the necessary budget for a Microsoft Dynamics project, include about 25 percent of the implementation price in each year’s costs in order to pay for the required upgrade you’ll have to perform when the next update is released.

Scale: Microsoft’s business solutions within the Dynamics family have gaps in their functionality. Their solution for small-to-mid-sized businesses may work for you now, but once you outgrow them, you might be forced to restrict your growth or migrate to a solution much larger than you need. 

This can make your software much more expensive. Since NetSuite comes with all essential functionality included, your solution will grow with you. You can use the modules you need as you need them – no extra cost required.