12 secrets of marketing and you won't believe what happens next by Naimul Huq (Business , Marketing Learning)
Naimul Huq, an alumnus of the More head-Cain Scholars Program at UNC, is currently working as a Social Media Associate at WCG in Austin. He works to change how businesses interact with their consumers through better communication, analysis, and engagement.
Understand Your Audience: Successful marketing begins with a deep understanding of your target audience. Know their needs, preferences, and behaviors.
Create Compelling Content: Content is king. Develop engaging and valuable content that resonates with your audience. This includes blog posts, videos, infographics, and more.
Build a Strong Brand: A strong brand creates trust and recognition. Invest in creating a consistent brand image across all platforms.
Utilize Social Media: Leverage social media platforms to connect with your audience. Choose the platforms that align with your target demographic.
SEO Strategy: Implement a solid Search Engine Optimization (SEO) strategy to improve your online visibility and rank higher in search engine results.
Email Marketing: Build and nurture your email list. Email marketing is a powerful tool for direct communication with your audience.
Customer Reviews and Testimonials: Positive reviews and testimonials build credibility. Encourage satisfied customers to share their experiences.
Partnerships and Collaborations: Form partnerships with other businesses or influencers to extend your reach and credibility.
Data Analytics: Use data analytics tools to gather insights about customer behavior. This information can guide your marketing strategy.
Mobile Optimization: Ensure that your website and marketing materials are optimized for mobile devices, as a significant portion of internet users access content through mobile.
Customer Engagement: Engage with your audience through social media, forums, and other platforms. Respond to comments and messages promptly.
Adaptability: The marketing landscape is dynamic. Stay updated on industry trends and be willing to adapt your strategies to stay relevant.
Business , Marketing Learning from Naimul Huq
I'm going to reveal to you the 12 steps
to winning it marketing and what happens
next is that well there are only four
steps create share some kind of magical
process and profit in order to succeed
in marketing you have to create
something representative of yourself and
your audience and distribute it in the
right way in reality there is some
assembly required the one idea I want to
express today is that marketing is
complex because it strives to understand
human beings and human beings are
perplexing but you have the tools to
understand them you just need to look
for the right things and there are
twelve steps we'll start with the voice
who are you what can you promise me and
how can you live that promise every day
corporations may or may not have human
rights but they're filled with people
who strive every single day to live up
to the ideal of their organization red
Bull has a loud voice it's not just loud
it's one of the strongest brand voices
on earth not just among beverages or
pick me up so that promise is wings an
an alternate reality where you can freefall
from the edge of space at the speed of
sound or perfect that kickflip the
people at Red Bull express their
identity through dazzling content fueled
with adrenaline when I was embedded in
their office I observed the massive
the dedicated team of data scientists brand
evangelists gut-driven executives and
multimedia heroes who represented this
voice from behind the edge of a blue and
silver can their voice is just as strong
as a visual identity the field of visual
identity was pioneered by Gordon
Lippincott a one-time engineer turned
industrial designer who coined the
phrase corporate identity and gave
brands the storytelling capacity to
compete in a crowded market
Lippincott introduced evolution brands
aren't anything new merchants have been
marketing their goods
centuries but he literally wrote the
book on business for design for business
and his production from the Campbell
Soup label to the big G in General Mills
to the pervasive and ever consistent
coca-cola brand globally gave us a new
idea of the the promise that Goods
engendered in the marketplace Paula
Scher is one of the most prolific and
active designers in the world and she
more than anyone knows that anyone has a
challenge when when bringing a story to
life in the comic here there's a
designer presenting her work to a client
and the client saying why should I have
to pay you so much if it only took you
ten minutes to make this to which she
responds I studied for ten years to be
able to create this in 10 minutes when
Paula Scher was tasked with designing
the logo of Citibank she actually drew
it on a napkin in less than a minute and
then she spent a whole year with boards
justifying her intuition and her
expertise justifying the symbolism
behind it only to come back to an
assembly that mirrored what was on the
napkin in the first place and this is
because people have a strong attraction
to trivial matters it's actually called
Parkinson's Law of triviality and what
it means it argues that that
organizations will give undue weights to
trivial ideas and it's something that no
matter what assembly you're pursuing
you're going to have to contend with
many of you will recognize this building
the Moorhead planetarium houses the
offices of the oldest Merit Scholarship
in the country and in their history
they've not only grown in network and
promise but they've also seen their
example mimicked in other institutions
and despite their position is the first
and the oldest this necessitated the
development of a brand identity and a
differential line of implementation this
need evolved over time as all things do
as their audience renewed and changed
and had different values so they tasked
us with revitalizing the branding and we
analyzed and researched and drew upon
the best practices of others and came up
with multiple iterations that ultimately
resulted in their most current present
expression branding should speak to an
audience on
a level I should evoke an emotional
response if it's intended to inspire as
per view should be grand the color is
the thought that typography even the
space between the brand and the next
thing on the page so because it exists
only to support your message the
Moorhead KS audience is adaptive and the
branding needed to be adaptable it needs
to be built on the latest technologies
the website needs to be current
responsive and flexible so that whether
a high school was looking at the website
for the first time on a smartphone or an
alumni was considering a generous gift
from their tablet device the gravitas of
that institution was alive if there's
one thing that has completely
revolutionized marketing strategy its
the abundance and accessibility of data
data today isn't just big it's
incomprehensible the former chief
scientist of amazon.com said that in
2009 more data was created than the
entire history of the world preceding it
it's the proliferation of Pocket
computers that are all interconnected
with sensors all over the world that
have unleashed a flood of information so
violent that even the metric system
struggles to define it beyond the
academic benefits of being able to see
that price gouging of textbooks and the
absurd rise of cost relative to consumer
goods data gives us insights into human
behaviors marketing used to be driven by
focus groups but like the elementary
particles in Heisenberg's uncertainty
principle experiments when we're
observed we change our behaviors when
we're speeding downstream we see a cop
we slow down if we're in a focus group
of moms we're unlikely to admit to
sharing junk food with our kids social
conversation is volunteered on the other
hand that's a public declaration of our
beliefs we check in to our favorite
haunts we spit vitriol about cable
companies and during the USA Germany
game in 2014 we let loose on the kind of
unfiltered racism that's a direct line
to understanding who people really are
my clients understand that data is the
most powerful tool in the storytelling
toolkit Pfizer got rid of the Viva
viagra asthma
realize that men were searching on
Google about questions about edy that
were completely different from what they
were saying on forums we built a model
for Warner Brothers that predicts future
home video sales with 90 percent
accuracy based on social conversation
and public data redbull will look to see
what the most happening place on a
campus is based on location service
check-ins and send a wings team over to
make it a party the data exists because
media channels have changed the way we
consume and share information if you
haven't seen a peso model in your
marketing classes yet you will a sensor
paid earn shared and own and it stands
for your advertising which is scaleable
your external endorsements which are
credible your shared media property like
social which makes you authentic and
your website which is where you define
who you are campaigns have to be
integrated today because your target
audience never stays in one place and
they all like different things we worked
with 180 la on the campaign called two
days of beat for HP they made a laptop
for young people it's a tablet and a
computer in one and they wanted to prove
how powerful it was so they recruited
clamps casino to produce and vic mensa
to MC and they asked people to comment
on YouTube and turn those comments into
actual music and they life speed stream
that creative process over the web for
two days and showed how artists and
Millennials could bring a product to
life through art they surrounded their
audience with this message and the
reason they were successful is it was
born from hardwork and insight sometimes
the task is even greater Dov used to be
the number one brand in men's body wash
Procter & Gamble was in a scrap yellow
spice brand and my friend at Wyden
Kennedy knew that the audience which was
made up mostly of women who make the
consumer decisions in the household
needed to be talked to so they came up
with this campaign and ahead kind of
Keanu Reeves sort of character surfer
dude speaking directly to the audience
but they had to find the brand voice yet
not until this guy showed up and said
look at your man now look at me and I
look back at your man now look back to
me this is Isaiah Mustafa and the rest
is history the steamy Old Spice
Superbowl ad went viral now here's the
thing they never
actually aired this ad during the
Superbowl this was the genius of the
marketers over there they called USA
Today and they said how do you figure
out what you're going to include in your
wrap up and they said well we just go on
YouTube and see what videos people are
talking about and I said alright well
we're going to buy all the ads for Old
Spice Superbowl commercial and get it
into your wrap-up and that got 40
million views was lightning in a bottle
it turned into its own meme it won ton
of awards Old Spice rocketed to number
one cat in the Batman's Body Wash
category and Isaiah Mustafa won an Emmy
Award and he showed to me when I went
and visited his house it's cool story
I'll tell you later
so so if I learn all this now I'm done
right kind of new things will always
emerge but the one thing that will never
change is that marketing is an effort to
understand human behavior technology and
media will evolve the future of Facebook
is it will become infrastructure like
email right we will use the sign onto
websites an augmented reality like the
oculus rift which I tried last week will
change the way we consume media I did
not want to take that thing off
mainstream adoption of new media will
accelerate the White House published our
2016 budget on medium and github and if
you don't know what those things are
they'll probably go away in a couple
years it doesn't really matter
language itself is evolving the language
the English that we use today is
different from the English of Beowulf
organizations will always try to co-opt
the lexicon to clinic with young people
and that's not limited to the National
Republican convention no one watches TV
anymore
half of people are using a smartphone
when they're watching TV and the brand
impression just doesn't come through
half of online ads are actually not seen
data from Google shows this so what does
this all mean for today's marketer that
traditional marketing techniques are
ineffective and that we have to become
experts in digital and that social media
and analytics are part of the job so
let's bring this all together and show
how we bridge to profit lap bands had
been ignored by their parent company for
five years and declining sales and
Sharaf voice meant that they were losing
out so we did the analysis and found
three key insights Banda's perceives
ineffective because of bad aftercare
support from surgeons many patients were
using a bad diet and peer to peer
recommendations were the most effective
way in converting patients so
approach was to teach the doctors teach
the patients find the prospects and
surround them with messaging that can
bring lap Bend into their life so we
introduced new advertising that was
driven by patients stories we found in
social media my daughter can hug me
fully I can wear this dress again it
fits and that became the tagline of the
campaign we connected those patient
advocates with the potential patients we
gave them a new opportunity to have a
platform to talk directly to the
patients we took their stories and put
it in social media we took those
advocates and put them on the dr. Oz
Show and then when people went online
afterwards to find out wasn't this whole
dr. oz lap-band thing was we had a bunch
of paid advertisements that directed
them to a customized experience on the
website and it was skinned as seen on
dr. oz and it had the brand voice and it
had that compelling story and conversion
fell out of this it cost them less to
convert than ever before every metric
went up but most importantly they
exceeded their sales target by 25% it
was all due to conversions which Jackson
Pollock's so aptly Illustrated when
things come together even chaotically
the results can be beautiful so what
about that third step create share
succeed success is a series of small
wins compounded by what you learn with
every when effort and a discerning mind
are the bridge to profit accolades
rewards mastery or whatever outcome you
hope to achieve the process repeats
itself in successful people never view
their success with finality every time
they ask better questions and as a
result they get better answers and come
closer than ever before to understanding
human behavior and you won't believe
what happens next thank you
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